Knowledgebase

Does HetrixByte allow warez or other illicit sites or content?
No. Please see our Acceptable Use Policy for permissible and non-permissible content.

Does HetrixByte offer a money-back guarantee?
Yes. All of our Hosting packages include a 7 day unconditional money back guarantee.

Can HetrixByte register domain names for me?
No; but this feature will be added shortly. If you need to register your domain name, we highly...

Is my access 24 hours a day?
Yes; you will have access to your account 24 hours a day.

How soon will my account be set up and ready for use?
All of our plans are instantly activated upon payment.