Knowledgebase

Can HetrixByte register domain names for me?
No; but this feature will be added shortly. If you need to register your domain name, we highly...

Does HetrixByte allow warez or other illicit sites or content?
No. Please see our Acceptable Use Policy for permissible and non-permissible content.

Does HetrixByte offer a money-back guarantee?
Yes. All of our Hosting packages include a 7 day unconditional money back guarantee.

How soon will my account be set up and ready for use?
All of our plans are instantly activated upon payment.

Is my access 24 hours a day?
Yes; you will have access to your account 24 hours a day.

What payment methods do you accept?
We accept all major credit cards, debit cards and bank electronic transfers via Paypal.